VP, Operations Digitalization & AI Transformation

PIMCO

Newport Beach (CA)

On-site

USD 150,000 - 225,000

Full time

14 days+
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Job summary

PIMCO is seeking a strategic Operations leader to accelerate AI adoption, digitalization, and process re-engineering across Global Operations. You will shape the transformation roadmap, manage a small team, and partner with Technology and external vendors to deliver measurable efficiency gains.

Reporting to the EVP, Head of Client Operations & Digitalization, the role demands hands-on execution, strong change management, and the ability to balance strategic thinking with practical delivery

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • Experience leading enterprise-scale transformation with measurable outcomes.
  • Proven ability to implement AI, automation, and digital solutions in complex environments.
  • Strong stakeholder management and cross-functional leadership.

Responsibilities

  • Lead 5–6 direct reports focused on digitalization, AI, and process transformation.
  • Accelerate AI adoption across Operations and with external vendors.
  • Oversee end-to-end process reviews and re-engineering initiatives.
  • Deploy Appian workflows and AI-enabled tools across the function.
  • Partner with senior stakeholders to drive adoption and execution of transformation initiatives.

Skills

AI strategy
Digital transformation
Process re-engineering
Workflow automation
Operations management
Change management
Leadership
Vendor management
Cross-functional collaboration
Communication

Education

Bachelor's degree
Advanced degree preferred

Tools

Appian
PIMCO Lifecycle Manager
Workflow Wizard
AI agents

Job description

PIMCO is seeking a strategic Operations leader to accelerate AI adoption, digitalization, and process re-engineering across Global Operations. You will shape the transformation roadmap, manage a small team, and partner with Technology and external vendors to deliver measurable efficiency gains.

Reporting to the EVP, Head of Client Operations & Digitalization, the role demands hands-on execution, strong change management, and the ability to balance strategic thinking with practical delivery

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