VP of Technical Account Management — Remote

Vega; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Vega seeks a Head of Technical Account Management to own post-sale engagements for Fortune 500 and Global 2000 customers. You’ll define playbooks, hire and scale a global TAM team, and ensure value delivery from onboarding through long-term impact.

Reporting to the Co-Founder & CTO, you’ll partner with Account Management, Support, Product, and Engineering to drive retention, product feedback, and roadmap influence, while traveling up to 50% as needed.

Qualifications

• 10+ years direct customer-facing experience in TAM/pre-sales/customer success/security consulting.
• 2-4+ years scaling a TAM team in B2B SaaS is preferred.
• Hands-on with SIEM/security analytics platforms.

Responsibilities

• Define and scale Vega's post-sale TAM organization.

Skills

TAM leadership

Customer engagement

B2B SaaS

Security analytics

Cloud fundamentals

Executive communication

Strategic account management

Job description

Vega seeks a Head of Technical Account Management to own post-sale engagements for Fortune 500 and Global 2000 customers. You’ll define playbooks, hire and scale a global TAM team, and ensure value delivery from onboarding through long-term impact.

Reporting to the Co-Founder & CTO, you’ll partner with Account Management, Support, Product, and Engineering to drive retention, product feedback, and roadmap influence, while traveling up to 50% as needed.