VP of Strategic Client Growth & Loyalty

Zelis Healthcare, LLC; New Jersey; Hybride; USD 185 000 - 235 000; Plein temps

Avantages offerts par ce poste

401k with employer match

Health benefits

Résumé du poste

Zelis Healthcare, LLC is seeking a VP, Client Management to lead a top-tier Strategic Client Executive team. You will shape client management strategy, drive revenue growth, and ensure high-value outcomes for enterprise clients across the healthcare payer ecosystem.

You will build strategic account plans, oversee executive engagements, and partner with Sales and Product to deliver scalable, customer-centric solutions.

Qualifications

• Bachelor's degree in business administration, marketing or a related field; MBA or advanced degree preferred.
• Experience leading client management for large enterprise accounts in health care or related services.

Responsabilités

• Lead Strategic Planning with SCEs and drive the client management strategy.
• Coach SCEs to build executive relationships and prepare for high-stakes conversations.
• Oversee client engagement plans, executive reviews, and ensure retention and growth.
• Guide account plans, align product strategies, and drive cross-functional collaboration.
• Monitor KPIs, renewals, expansions and resolve escalations in a timely manner.
• Own the team revenue target and report progress to executives.

Connaissances

Executive leadership

Strategic account planning

Relationship management

Healthcare payers

Executive engagement

Analytical problem solving

Communication & negotiation

Travel up to 40%

Formation

Bachelor's degree in business administration, marketing or related field

MBA or advanced degree preferred

Description du poste

Zelis Healthcare, LLC is seeking a VP, Client Management to lead a top-tier Strategic Client Executive team. You will shape client management strategy, drive revenue growth, and ensure high-value outcomes for enterprise clients across the healthcare payer ecosystem.

You will build strategic account plans, oversee executive engagements, and partner with Sales and Product to deliver scalable, customer-centric solutions.