Strategic Healthcare Accounts Executive

Zelis Healthcare, LLC; Missouri; Hybrid; USD 127,000 - 161,000; Full time

Job summary

Zelis, a leader in healthcare financial solutions, seeks a Senior Client Executive to manage a strategic payer book, drive revenue and client satisfaction, and collaborate across Zelis to meet client goals.

The role emphasizes relationship building, renewals, growth opportunities, and executive communication with large enterprise clients. Hybrid work and location flexibility are offered with strong total rewards.

Qualifications

• Bachelor's degree in business or health care administration or related field required.
• 10+ years in client management role.
• Extremely knowledgeable in the Payer and TPA space; healthcare experience a plus.
• Demonstrated success in revenue management and utilization within large enterprise clients.
• Excellent written and verbal communication; strong presentation and meeting skills.

Responsibilities

• Client relationship building: maximize breadth and depth of relationships by understanding client strategies, needs and challenges and how Zelis supports goals.
• Revenue management: manage revenue targets, budgets, forecasts and product utilization for assigned book of business.
• Client renewals & retention: lead contract negotiations and manage lifecycle to renew and expand partnerships.
• Risk identification and mitigation: identify and mitigate risks such as volume decreases and service gaps.
• Product knowledge & optimization: drive revenue growth through existing product optimization and communicate differentiators and features.
• Client growth: uncover opportunities for growth, collaborate with sales on solutions and cross-sell opportunities.
• Client value: illustrate client outcomes using reporting and business goals.
• Conduct client business reviews: lead reviews and account plans to optimize value.
• Client advocacy: ensure service quality, timely issue resolution, and secure client references when needed.

Skills

Client relationship management

Revenue management

Contract negotiations

Cross-functional collaboration

Executive communication

Financial acumen

Industry knowledge

Innovative thinking

Collaborator

Troubleshooting

Education

Bachelor's degree in business or health care administration or related field

Job description

Zelis, a leader in healthcare financial solutions, seeks a Senior Client Executive to manage a strategic payer book, drive revenue and client satisfaction, and collaborate across Zelis to meet client goals.

The role emphasizes relationship building, renewals, growth opportunities, and executive communication with large enterprise clients. Hybrid work and location flexibility are offered with strong total rewards.