VP of Operations — AI-Driven Service Scaling

Clover Health; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Equity

Paid parental leave

Remote-first culture

Flexible time off

Professional development

Job summary

Clover Health is a mission-driven, remote-first health insurer leveraging data and AI to deliver in-home and telehealth care. We seek leaders who can scale distributed operations, optimize field productivity, and drive AI-enabled engagement at scale.

Join a remote-first culture with strong professional development and a commitment to flexible time off, parental leave, and equity. You will shape strateg y and help Clover Health grow service capacity while managing costs.

Qualifications

• Experience scaling distributed operations.
• Hands-on with AI tools and platforms.
• Strong analytical abilities and systems thinking.

Responsibilities

• Own operating strategy and performance for CCS across IHC and CCV.
• Build AI into engagement, scheduling, routing, and follow-up.
• Develop leaders and grow service capacity faster than costs.

Skills

Scaling distributed ops

AI tools proficiency

Analytical thinking

Systems thinking

Job description

Clover Health is a mission-driven, remote-first health insurer leveraging data and AI to deliver in-home and telehealth care. We seek leaders who can scale distributed operations, optimize field productivity, and drive AI-enabled engagement at scale.

Join a remote-first culture with strong professional development and a commitment to flexible time off, parental leave, and equity. You will shape strateg y and help Clover Health grow service capacity while managing costs.