VP of AI Enablement & Enterprise Adoption

Synchrony Financial; Stamford (CT); Hybrid; USD 170,000 - 290,000; Full time

Job summary

Synchrony Financial, headquartered in Stamford, CT, seeks a VP, Head of AI Enablement to lead enterprise programs, communications, communities, and change initiatives that help associates understand, access, and responsibly use AI tools in daily work.

You will partner with legal, compliance, risk, marketing, HR, technology, and business leaders to drive adoption, measure impact, and tell credible stories about AI across the organization.

Qualifications

• Bachelor’s degree required; 12+ years if no degree.
• Proven track record designing and scaling enterprise adoption programs.
• Experience partnering across legal, compliance, risk, privacy, marketing, communications, HR, technology and business functions in a regulated environment.

Responsibilities

• Lead enterprise AI enablement programs that help associates understand, access, and responsibly use approved AI tools and capabilities in their daily work.
• Develop and execute the AI employee experience strategy, including adoption journeys, communications, engagement moments, role-based enablement, feedback channels, and measurement plans.
• Drive rollout of AI tools and priority use cases across the organization, ensuring launch readiness, stakeholder alignment, associate-facing guidance, adoption support, and post-launch learning loops.
• Prepare executive-ready updates for leadership, clearly articulating adoption progress, employee engagement, communications activity, risks, opportunities, decisions needed, and next priorities.

Skills

Executive leadership

AI enablement

Change management

Strategic communications

Stakeholder management

Data-driven decision making

Education

Bachelor’s degree

Job description

Synchrony Financial, headquartered in Stamford, CT, seeks a VP, Head of AI Enablement to lead enterprise programs, communications, communities, and change initiatives that help associates understand, access, and responsibly use AI tools in daily work.

You will partner with legal, compliance, risk, marketing, HR, technology, and business leaders to drive adoption, measure impact, and tell credible stories about AI across the organization.