VP of Account Growth & Retention

Newton Research; United States; On-site; USD 338,000 - 413,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

Newton Research is seeking a VP of Account Management to lead Account Directors and own customer growth and net revenue retention. You will ensure every customer derives measurable value from Newton and continuously identify more opportunities.

You will define the value realization playbook, drive expansion, and serve as an executive sponsor for strategic brand and agency partners. A track record of expanding revenue and AI-oriented customer outcomes is essential.

Qualifications

• 10+ years in account management or customer success, including leading teams.
• Deep expertise in media, ad tech, and marketing measurement.
• Proven track record of driving expansion revenue and strong NRR.
• AI enthusiast who puts customer outcomes first.

Responsibilities

• Build and lead a team of Account Directors.
• Own customer growth, retention, and NRR targets.
• Define the playbook for value realization and expansion.
• Serve as an executive sponsor for strategic brand and agency partners.

Skills

Account management

Customer success leadership

Media & ad tech

Marketing measurement

Job description

Newton Research is seeking a VP of Account Management to lead Account Directors and own customer growth and net revenue retention. You will ensure every customer derives measurable value from Newton and continuously identify more opportunities.

You will define the value realization playbook, drive expansion, and serve as an executive sponsor for strategic brand and agency partners. A track record of expanding revenue and AI-oriented customer outcomes is essential.