VP Field Relationship Manager, Payments

JPMorgan Chase; Wilmington (DE); On-site; USD 143,000 - 200,000; Full time

Job summary

JPMorgan Chase in Brooklyn, NY, is seeking a Field Relationship Manager for Merchant Services to grow and retain a portfolio of Middle Market client relationships, including Government, Healthcare, Higher-Education, and Non-Profit sectors.

You will partner with JPMorgan Payments Treasury Services and aim to meet profitability goals through strategic client management, re-contracting, and cross-sell opportunities, with travel up to 10%.

Qualifications

• 8+ years in a strategic relationship management or business development role, or technology-related experience
• Proven ability to grow and expand relationships with Fortune 500 caliber clients
• Experience and comfort level working with C-suite level client stakeholders
• Experience collaborating across multi-faceted financial institutions or similar institutions with relationship bankers, product, service and operations partners
• Demonstrated ability to work across cultures with internal teams and external clients
• Exceptional relationship management, presentation and communication skills
• Travel required - 10%

Responsibilities

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
• Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Skills

Relationship management

Business development

C-suite engagement

Cross-functional collaboration

Presentation skills

Verbal & written communication

Travel readiness

Education

Bachelor's degree or equivalent experience

MBA preferred

Job description

JPMorgan Chase in Brooklyn, NY, is seeking a Field Relationship Manager for Merchant Services to grow and retain a portfolio of Middle Market client relationships, including Government, Healthcare, Higher-Education, and Non-Profit sectors.

You will partner with JPMorgan Payments Treasury Services and aim to meet profitability goals through strategic client management, re-contracting, and cross-sell opportunities, with travel up to 10%.