VP, Escrow & Cash Operations — AI-Driven Leadership

Consolidated Analytics; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Consolidated Analytics seeks a senior leader to run Escrow and Cash Operations, building high‑performing teams while ensuring regulatory compliance and operational excellence. The role emphasizes automation and responsible AI use to streamline processes.

The VP will oversee Tax and Escrow Administration, Cash Management, and related Insurance functions, driving improvements in quality, productivity, and customer experience. Strong leadership and strategic vision are essential.

Qualifications

• Minimum of 5 years of Escrow and Cash Management experience.
• Experience leading operational transformation in Escrow and Cash administration.
• Comprehensive knowledge of mortgage servicing regulatory requirements.
• Exceptional leadership, communication, relationship management, and executive presentation skills.
• Demonstrated ability to lead through growth, change, and complex operational environments while delivering measurable business results.

Responsibilities

• Lead managers and staff responsible for Tax and Escrow Administration, Cash Management, and Cash Processing.
• Manage Mortgage Insurance (MI, PMI, and FPI) and property insurance administration activities, ensuring accurate premium collection, claim processing, policy maintenance, and investor compliance.
• Lead Credit Bureau Reporting activities, ensuring complete, accurate, and compliant reporting in accordance with all applicable consumer reporting regulations.
• Identify opportunities to automate manual processes utilizing AI, improve workflows, and leverage technology to increase operational efficiency.
• Establish operational metrics and KPIs to monitor departmental performance, service levels, quality, compliance, productivity, and financial results.
• Develop and implement policies, procedures, and internal controls designed to minimize operational risk, improve accuracy, and reduce losses.
• Partner with Servicing Operations, Default, Customer Experience, Compliance, Risk Management, Finance, and Technology to implement strategic initiatives and operational enhancements.
• Ensure compliance with agency, investor, client, state, and federal servicing requirements, including applicable CFPB, FHA, VA, USDA, Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.

Job description

Consolidated Analytics seeks a senior leader to run Escrow and Cash Operations, building high‑performing teams while ensuring regulatory compliance and operational excellence. The role emphasizes automation and responsible AI use to streamline processes.

The VP will oversee Tax and Escrow Administration, Cash Management, and related Insurance functions, driving improvements in quality, productivity, and customer experience. Strong leadership and strategic vision are essential.