VP, Digital Products & Member Experience

Marlene Meyerson JCC Manhattan

New York (NY)

Hybrid

USD 125,000 - 175,000

Full time

10 days ago

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Benefits offered by this job

Health benefits

403(b) retirement plan

Professional development

Free fitness membership

Job summary

Marlene Meyerson JCC Manhattan seeks a Vice President of Digital Products to drive the next phase of its digital transformation and shape the organization’s digital front door with a vibrant user experience.

Reporting to the Chief Engagement Officer, you will leverage GA4, WordPress, and Daxko to optimize journeys, mentor a small product team, and partner with internal and external stakeholders to deliver impact across platforms.

Qualifications

10+ years leading digital products, websites, or customer-facing platforms.
Strong experience managing WordPress and digital content platforms to optimize journeys.
Translate business needs into product priorities and roadmaps.
Comfortable across systems: registration platforms, CRM, email/marketing, reporting.
Experience with Daxko, GA4, Tableau or similar analytics tools is valued.

Responsibilities

Fine-tune the customer journey for thousands of members across platforms (DAXKO, WordPress, Monday.com).
Lead data-informed decisions using GA4 and CRM insights.
Mentor a team of three product roles and manage external agencies (CRM, SEO).
Align digital roadmap with Finance, Marketing, and Programming to support the mission.
Drive process innovations and improve operational efficiency.