Director of Digital Experience & Growth

Jewish Community Center of San Francisco; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Jewish Community Center of San Francisco is seeking a Director of Digital Experience to lead strategy across web, social, email, and paid media, driving cohesive, high‑performing experiences that boost engagement and growth.

You will manage the Digital team and external agencies, partnering with Creative, Accounts and Business Systems to ensure aligned, data-driven results that increase awareness, participation, membership, and philanthropy.

Qualifications

• 8+ years of progressive experience in digital marketing or digital strategy.
• Bachelor's degree in marketing, business, or communications or related field.
• Expertise in website strategy, UX/UI, and conversion optimization.
• Proven senior leadership and team development experience.
• Strong analytical skills and data-driven decision making.
• Experience with agencies and cross-functional collaboration.

Responsibilities

• Define and lead overarching digital experience strategy across web, social, email, and paid media.
• Translate organizational goals into integrated digital roadmaps and campaign plans.
• Establish digital KPIs, reporting frameworks, and performance benchmarks.
• Identify opportunities to improve digital journeys, segmentation, personalization, and lifecycle engagement.
• Lead paid digital media strategy and manage external agencies for optimization.
• Own website strategy, UX/UI direction, conversion optimization, and SEO strategies.
• Lead social media strategy, audience growth, and content programming.
• Oversee email strategy, lifecycle journeys, and automation testing.
• Mentor Digital team and collaborate with Marketing Creative, Accounts, and Business Systems.

Skills

Digital marketing leadership

Strategic planning

Analytics & reporting

Cross-functional collaboration

Team management

Education

Bachelor's degree in marketing, Business Administration or Communications

Tools

WordPress

Salesforce Marketing Cloud

GA4 / Marketing analytics tools

Job description

Jewish Community Center of San Francisco is seeking a Director of Digital Experience to lead strategy across web, social, email, and paid media, driving cohesive, high‑performing experiences that boost engagement and growth.

You will manage the Digital team and external agencies, partnering with Creative, Accounts and Business Systems to ensure aligned, data-driven results that increase awareness, participation, membership, and philanthropy.