VP, Digital Deposits Product Lead – Launch & Scale

JPMorganChase; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase is seeking a Product Manager for the Deposits 2.0 team to drive end-to-end product life cycle, combining user research, metrics, and cross-functional collaboration to modernize core deposits products.

You will act as voice of the customer, define activation and onboarding strategies, measure success with key metrics, and partner with Design, Engineering, Analytics to deliver scalable, reliable solutions.

Qualifications

• 5+ years of experience or equivalent in product management
• Advanced knowledge of the product development life cycle, design, and data analytics
• Hands-on familiarity with product analytics, experimentation, and lifecycle messaging platforms; ability to define event schemas and measurement plans
• Cross-functional leadership across Product, Design, Engineering, Data/Analytics, Product Marketing in a matrixed environment

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Creates product and feature onboarding flows and customer guidance (checklists, tours, progressive disclosure) in partnership with Design and Engineering.
• Defines the activation strategy, activation criteria, and leading indicators for each customer segment; set clear OKRs for activation and early retention.
• Owns the activation funnel end-to-end; analyze friction points via pathing, funnel, and cohort analysis; prioritizes fixes that reduce time to first value.
• Create services that allow for rapid experimentation (A/B and multivariate) across onboarding, messaging, and feature discovery with statistical rigor and data ethics guardrails.
• Improve feature discoverability and adoption through smart nudges, in-app guidance, and customer education content.

Skills

Product management

Data analytics

Lifecycle management

SQL

Cross-functional leadership

Job description

JPMorgan Chase is seeking a Product Manager for the Deposits 2.0 team to drive end-to-end product life cycle, combining user research, metrics, and cross-functional collaboration to modernize core deposits products.

You will act as voice of the customer, define activation and onboarding strategies, measure success with key metrics, and partner with Design, Engineering, Analytics to deliver scalable, reliable solutions.