VP, Customer Solutions: Scale SaaS Services & Value

Intellistack; Northern (KY); On-site; USD 300,000 - 325,000; Full time

Job summary

Intellistack is seeking a VP, Customer Solutions to lead the teams that focus on the customer’s time to value. Reporting to the Chief Customer Officer, you’ll own the strategy, delivery quality, and team leadership for our Sales Engineering, Implementation Engineering, and Solutions Architecture organizations.

You’ll lead through Directors and Senior Managers, owning services bookings, revenue, margin, and commercial strategy.

Qualifications

• 10+ years of Professional Services leadership in B2B SaaS.
• Experience building and scaling Professional Services organizations.
• Strong financial and operational discipline.
• Executive-level customer presence and influence.

Responsibilities

• Own the commercial performance of Professional Services.
• Lead the PS growth strategy and packaging.
• Partner with Sales to scope, price, and close services.
• Develop repeatable PS offerings and scalable delivery.

Skills

PS leadership

SaaS knowledge

Sales collaboration

Forecasting & planning

Solution architecture

Partner strategy

Salesforce

Tools

Salesforce

Job description

Intellistack is seeking a VP, Customer Solutions to lead the teams that focus on the customer’s time to value. Reporting to the Chief Customer Officer, you’ll own the strategy, delivery quality, and team leadership for our Sales Engineering, Implementation Engineering, and Solutions Architecture organizations.

You’ll lead through Directors and Senior Managers, owning services bookings, revenue, margin, and commercial strategy.