VP, Client Success & Revenue Protection (Remote)

HealthEquity; États-Unis; À distance; USD 194 000 - 256 000; Plein temps

Avantages offerts par ce poste

Remote work

Travel opportunities

Résumé du poste

HealthEquity is seeking a senior Client Success leader in the United States to own strategy, operating model, and financial performance for a large client success organization. You will direct approximately 250 team members supporting about 5,000 clients and drive retention, renewals, and revenue protection.

The role requires 15+ years in client success or account management and at least 8+ years leading multi-layer teams through senior leadership, with a focus on leveraging AI and automation to

Qualifications

• 15+ years leadership in Client Success or account management.
• 8+ years managing multi-layer teams through senior leaders.

Responsabilités

• Own strategy, operating model, and financial performance for Client Success.
• Lead ~250 team members supporting 5,000 clients.
• Drive client retention, renewal readiness, and revenue protection.
• Champion AI and automation to reduce friction and improve productivity.

Connaissances

Leadership

Client Success

Account Management

Description du poste

HealthEquity is seeking a senior Client Success leader in the United States to own strategy, operating model, and financial performance for a large client success organization. You will direct approximately 250 team members supporting about 5,000 clients and drive retention, renewals, and revenue protection.

The role requires 15+ years in client success or account management and at least 8+ years leading multi-layer teams through senior leadership, with a focus on leveraging AI and automation to