Senior VP, Enterprise Client Success & Growth

OncoHealth; United States; Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Full benefits on day one

Company bonus

Job summary

OncoHealth is seeking a Vice President of Client Success to drive retention, growth, and overall client value across a national market. You will lead an executive portfolio, mentor a Client Success Director, and partner with Sales, Product, Clinical, Operations, Analytics and Finance to maximize client outcomes.

The role requires 20+ years in client success or related fields with strong leadership and cross-functional collaboration, travel up to 50%, and a mix of remote/hybrid opportunities

Qualifications

• 20+ years in client success or related field.
• Experience managing enterprise health plan relationships with retention/growth ownership.
• Proven people leadership including coaching senior professionals.
• Experience with Commercial/Medicare/Medicaid health plans.
• Strong executive presence and communication skills.

Responsibilities

• Directly manage and serve as executive account leader for strategic health plan clients.
• Own retention, renewal, satisfaction, and growth outcomes for assigned accounts.
• Develop trusted relationships with client executives and stakeholders.
• Lead market-level account planning and executive business reviews.
• Coordinate cross-functional resources to deliver client outcomes and growth.

Skills

Executive leadership

Strategic accounts

Stakeholder management

Communication

Team coaching

Education

Bachelor’s degree or related experience

Master’s degree preferred

Job description

OncoHealth is seeking a Vice President of Client Success to drive retention, growth, and overall client value across a national market. You will lead an executive portfolio, mentor a Client Success Director, and partner with Sales, Product, Clinical, Operations, Analytics and Finance to maximize client outcomes.

The role requires 20+ years in client success or related fields with strong leadership and cross-functional collaboration, travel up to 50%, and a mix of remote/hybrid opportunities