Remote Senior Client Success Strategist

Heartbeat Health, Inc.; États-Unis; À distance; USD 90 000 - 140 000; Plein temps

Résumé du poste

Heartbeat Health, Inc. is hiring a Client Success Manager to drive adoption, renewals, and growth in a remote-first environment. You will own client workflows, proactively address escalations, and lead business reviews with senior stakeholders.

The role requires 6-8 years in client success, preferably in digital health, and exceptional communication and influence skills to partner across product, sales, and operations. Join a fast-paced, mission-driven culture focused on heart health outcomes.

Qualifications

• 6-8 years in client success, digital health preferred.
• Strong communication and influence skills.

Responsabilités

• Own client workflows, escalations, and business reviews.
• Collaborate cross-functionally for scalable solutions.
• Analyze metrics to improve retention.

Connaissances

Client Success

Communication

Influence

Description du poste

Heartbeat Health, Inc. is hiring a Client Success Manager to drive adoption, renewals, and growth in a remote-first environment. You will own client workflows, proactively address escalations, and lead business reviews with senior stakeholders.

The role requires 6-8 years in client success, preferably in digital health, and exceptional communication and influence skills to partner across product, sales, and operations. Join a fast-paced, mission-driven culture focused on heart health outcomes.