VP, Client Solutions Leader - Securities Services

Aumni; Jersey City (NJ); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

On-site health and wellness centers

Backup childcare

Job summary

JPMorgan Chase & Co. is seeking a Client Solutions Manager to drive the implementation of new and incremental business within Securities Services.

You will lead projects across a range of products, coordinating with Asset Managers, Hedge Funds, Private Equity Funds, and Banks, ensuring high client satisfaction and strong governance. You will manage delivery plans, sign-offs, risk, and change management while coordinating internal partners and external stakeholders.

Qualifications

• Working knowledge of Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Services, Private Funds Services, Investment Analytics, Compliance, ETFs, IMOS, Trading Services, Prime Custody, Fusion)
• Project and program management skills
• Highly structured and methodical execution
• Clear, articulate, and concise verbal and written communication
• Client-facing skills
• Proven ability to influence and work collaboratively with multiple internal disciplines
• Strong presentation skills
• Keen eye for identifying and resolving risks
• Ability to systematically remove ambiguity from projects
• Relationship skills to influence across functions; reputation for integrity, intelligence, and problem solving
• Ability to work well in an evolving environment

Responsibilities

• Lead execution of key implementation projects, managing resources across multiple locations and disciplines
• Drive client requirements gathering, propose and influence target solutions
• Design, document, and collect sign-off on scope and solutions with internal partners
• Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting
• Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
• Motivate virtual teams across locations and disciplines
• Execute post-implementation and production satisfaction reviews to improve practices
• Prioritize, track, and report on all projects in the pipeline
• Ensure compliance with all controls and procedures
• Own project communication to internal and external stakeholders
• Deliver high levels of internal and external client satisfaction

Skills

Securities Services knowledge

Project management

Structured execution

Verbal and written communication

Client-facing skills

Cross-functional collaboration

Presentation skills

Risk management

Ambiguity resolution

Integrity and problem solving

Education

Bachelor’s degree

Job description

JPMorgan Chase & Co. is seeking a Client Solutions Manager to drive the implementation of new and incremental business within Securities Services.

You will lead projects across a range of products, coordinating with Asset Managers, Hedge Funds, Private Equity Funds, and Banks, ensuring high client satisfaction and strong governance. You will manage delivery plans, sign-offs, risk, and change management while coordinating internal partners and external stakeholders.