VP, Client Solutions Lead — Securities Services

JPMorgan Chase & Co.; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Client Solutions Manager to drive the implementation of new and incremental business within Securities Services.

You will lead projects across products and stakeholders to ensure client satisfaction and operational excellence. You will work with Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, and Banks, coordinating resources, managing risks, and delivering sign-off on scope with internal partners.

Qualifications

• Bachelor’s degree required.
• 5+ years in Financial Services preferred.
• Experience in Securities Services industry and client implementations.

Responsibilities

• Lead execution of key implementation projects across multiple locations and disciplines.
• Drive client requirements gathering and propose target solutions.
• Design, document, and obtain sign-off on scope and solutions with internal partners.
• Develop and manage project delivery plans with governance and reporting.
• Mitigate risks and manage scope changes and issue resolution.
• Motivate virtual teams across locations and disciplines.
• Conduct post-implementation reviews to improve practices.
• Track and report on all projects in the pipeline and ensure controls.

Skills

Project management

Client-facing

Communication

Risk management

Stakeholder management

Leadership

Problem solving

Education

Bachelor’s degree

Job description

JPMorgan Chase & Co. is seeking a Client Solutions Manager to drive the implementation of new and incremental business within Securities Services.

You will lead projects across products and stakeholders to ensure client satisfaction and operational excellence. You will work with Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, and Banks, coordinating resources, managing risks, and delivering sign-off on scope with internal partners.