Client Solutions VP: Onboarding Projects Lead

Testing Site - JPMC; Tampa (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase is seeking a Client Solutions Vice President to lead planning, execution, and delivery of client implementations within Securities Services. You will manage onboarding projects, coordinate resources across locations, and collaborate with fund managers and clients to craft and sign off on scope and solutions.

The role requires extensive project management experience, strong leadership, and the ability to drive governance, risk controls, and client satisfaction across complex

Qualifications

• Bachelor’s degree is required.
• 5–10 years in Financial Services, Securities Servicing industry.
• 3+ years in a client-facing project management role or commensurate experience.
• Experience coordinating multiple products and client implementations.

Responsibilities

• Lead execution of onboarding projects, managing resources across multiple locations and disciplines
• Drive requirements gathering, propose and influence target solutions for fund managers and clients
• Ensure requirements are understood and collaborate with internal partners to design, document, and secure sign-off on scope and solutions
• Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with governance and reporting
• Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
• Motivate and manage virtual teams, execute post-implementation reviews, and prioritize, track, and report on all projects in the pipeline
• Ensure compliance with all controls and procedures, own project communication to stakeholders, and deliver high levels of client satisfaction
• Manage single or multiple resources, allocate resources effectively, serve as escalation contact, and mentor junior staff
• Contribute strategies for excellent fund manager experience, drive process improvement, and proactively lead team and department-wide initiatives

Skills

Project management

Program management

Client-facing delivery

Communication skills

Leadership

Risk management

Stakeholder management

Negotiation

Relationship management

Strategic planning

Education

Bachelor’s degree

Job description

JPMorgan Chase is seeking a Client Solutions Vice President to lead planning, execution, and delivery of client implementations within Securities Services. You will manage onboarding projects, coordinate resources across locations, and collaborate with fund managers and clients to craft and sign off on scope and solutions.

The role requires extensive project management experience, strong leadership, and the ability to drive governance, risk controls, and client satisfaction across complex