VP, Client Relationships — Equity Compensation Solutions

J.P. Morgan; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More

Job summary

JPMorgan Workplace Solutions in New York is seeking a Client Relationship Manager to be a trusted partner for our corporate clients, focusing on equity compensation programs and strategic relationship management. You will manage interactions with decision-makers, tailor solutions, drive revenue, and collaborate across Sales, Implementations, Operations and Service Desk to optimize client support.

Travel up to 10% is required.

Qualifications

• Bachelor’s degree in Business or equivalent experience.
• Experience in equity compensation programs and stock plans.
• Proven relationship management experience with global companies.
• Strong analytical, consultative and negotiation skills.
• Ability to collaborate across teams and drive change.
• Exceptional communication skills, written and verbal.
• Proven success in nurturing multi-level client relationships and identifying opportunities.
• Willingness to travel up to 10%.

Responsibilities

• Develop and maintain robust relationships with assigned clients using equity compensation.
• Engage decision-makers to deepen client relationships as a subject matter expert.
• Collaborate with internal/external partners to design and optimize equity compensation plans.
• Partner with Bankers on participant engagement and status updates.
• Maintain key client data in Dynamics.
• Manage client contracts, renewals, amendments and product extensions.
• Advocate for clients and resolve escalations.
• Ensure client satisfaction via planning, communication, issue resolution and performance tracking.
• Meet targets for client retention and referenceability.
• Stay informed on industry equity compensation trends and regulatory changes.
• Build a network of equity compensation influencers.
• Lead client presentations on metrics and strategic planning as needed.
• Collaborate with Sales, Implementations, Operations and Service Desk teams to optimize support.
• Grow existing accounts with new value creation opportunities.

Skills

Equity compensation

Relationship mgmt

Analytical skills

Cross-functional collaboration

Communication skills

Travel willingness

Education

Bachelor’s degree in Business or equivalent experience

Tools

Dynamics 365

Job description

JPMorgan Workplace Solutions in New York is seeking a Client Relationship Manager to be a trusted partner for our corporate clients, focusing on equity compensation programs and strategic relationship management. You will manage interactions with decision-makers, tailor solutions, drive revenue, and collaborate across Sales, Implementations, Operations and Service Desk to optimize client support.

Travel up to 10% is required.