Client Onboarding - Senior Implementation Manager, Associate/VP

Aumni; Nashville (TN); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Nashville seeks a Senior Implementation Manager to lead enterprise equity compensation implementations from initiation to go-live and beyond. You will translate business requirements into clear project plans while delivering successful client outcomes.

The role emphasizes project leadership, stakeholder management, and equity compensation expertise in a fast-paced client onboarding environment.

Qualifications

• 5+ years of experience with equity compensation share plans.
• Experience leading enterprise implementations across multiple stakeholders.
• Strong project management and communication skills.

Responsibilities

• Lead enterprise implementations from discovery through go-live and transition.
• Develop and manage implementation project plans, milestones, dependencies, risks, and decisions.
• Coordinate client and internal stakeholders across multiple functions and workstreams.
• Lead governance, discovery sessions, requirements workshops, and readiness reviews.
• Apply critical thinking to evaluate requirements and provide practical solutions.
• Proactively manage risks, issues, scope changes, and competing priorities.
• Coordinate data conversion, validation, testing, and implementation-readiness activities.
• Drive accountability and deliver a high-quality client onboarding experience.
• Mentor new joiners and contribute to best practices and continuous improvement.

Skills

Equity compensation knowledge

Project management

Stakeholder management

Communication skills

Critical thinking

Organizational skills

Decision making

Education

Bachelor's degree or equivalent

Job description

Join our Client Onboarding team within Workplace Solutions and lead enterprise equity compensation implementations from project initiation through go-live and transition to ongoing service.

As a Senior Implementation Manager, you will lead implementation projects across multiple stakeholders, translating business requirements into clear project plans and driving successful client delivery. This senior individual-contributor role requires strong project management, stakeholder management, critical thinking, and equity compensation expertise.

Why Join Us

This role offers the opportunity to take ownership of high-profile enterprise implementations, work with experienced specialists across the organization, and apply your industry expertise and project leadership to deliver meaningful outcomes for our clients.

Job Responsibilities

• Lead enterprise implementations from discovery and planning through testing, go-live, and transition.
• Develop and manage Implementation project plans, milestones, dependencies, risks, and key decisions.
• Coordinate client and internal stakeholders across multiple functions and workstreams.
• Lead Implementation project governance, discovery sessions, requirements workshops, status meetings, and readiness reviews.
• Apply critical thinking and sound judgment to evaluate requirements, solve problems, and recommend practical solutions.
• Proactively manage risks, issues, scope changes, and competing priorities.
• Coordinate data conversion, validation, reconciliation, testing, and implementation-readiness activities.
• Drive accountability across project stakeholders while delivering a high-quality client onboarding experience.
• Mentor new joiners and contribute to implementation best practices and continuous improvement.

Required Qualifications, Capabilities and Skills

• 5+ years of relevant experience with demonstrated knowledge of equity compensation share plans.
• Experience leading large-scale or enterprise implementations across multiple stakeholders.
• Strong project management, stakeholder management, and communication skills.
• Strong critical-thinking, analytical, and solutioning skills.
• Ability to manage multiple priorities, influence outcomes, and drive decisions.
• Strong organizational skills and attention to detail.
• Bachelor's degree or equivalent professional experience.

Preferred Qualifications

• IPO implementation or IPO-readiness experience is helpful but not required.
• CEP, ECA, PMP, or similar qualification or relevant experience.
• Experience leading platform conversions or data migrations.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include:

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Join our Client Onboarding team within Workplace Solutions