VP, Client Partner - Remote Strategic Growth Leader

Tech Sales Jobs; Princeton (NJ); Teletrabalho; USD 197 000 - 230 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, vision, and dental insurance

Life insurance

Disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Resumo da oferta

Merkle is seeking a Vice President, Client Partner to lead the client relationship at the executive level, owning strategy, commercial results, and cross-functional coordination across Merkle’s capabilities. This remote role requires regular onsite presence at a Princeton, NJ client location and reports to the SVP, Growth Officer.

The successful candidate will manage multi-million dollar accounts, drive retention and growth, and partner with alliance teams to expand Merkle’s footprint across

Qualificações

• 15+ years in client services or enterprise account leadership with P&L accountability
• Experience owning $20M+ books and leading complex engagements
• Executive relationships at CMO/CIO/CFO level
• Deep knowledge of CXM/CRM, Loyalty, Data/Analytics, Identity, Digital Marketing, Content Supply Chain
• Experience directing account teams without direct reports; accountable for outcomes
• Strong commercial acumen: pricing, multi-year deals, negotiations, forecasts, contracts
• Alliance experience with Adobe, Salesforce, or comparable platform partner

Responsabilidades

• Own a portfolio of strategic accounts end-to-end including retention, margin and growth
• Defend contracted revenue base against erosion and optimize value quarterly
• Drive revenue expansion through cross-sell and new buying centers
• Set and own the account strategy and growth plan with cross-functional teams
• Maintain executive relationships at senior levels and map stakeholder coverage
• Navigate multi-stakeholder environments and extend Merkle’s footprint
• Manage all commercial aspects: contracts, pricing, profitability, AR, and forecasts
• Bridge delivery with account and program management to ensure a seamless client experience
• Partner with alliance leaders on joint account planning and co-sell motions
• Lead cadence: Innovation Days, Discovery Workshops, Executive Reviews and value-based reviews
• Provide leadership to account teams in a matrixed environment

Conhecimentos

Client leadership

P&L ownership

Executive relationships

CXM/CRM knowledge

Alliance partnerships

Strategic account management

Cross-functional collaboration

Formação académica

Bachelor's degree

Advanced degree a plus

Ferramentas

Salesforce

Descrição da oferta de emprego

Merkle is seeking a Vice President, Client Partner to lead the client relationship at the executive level, owning strategy, commercial results, and cross-functional coordination across Merkle’s capabilities. This remote role requires regular onsite presence at a Princeton, NJ client location and reports to the SVP, Growth Officer.

The successful candidate will manage multi-million dollar accounts, drive retention and growth, and partner with alliance teams to expand Merkle’s footprint across