VP, Client Partner — Growth & Strategy (Remote)

Tech Sales Jobs; United States; Remote; USD 197,000 - 228,000; Full time

Job summary

Merkle is seeking a Vice President, Client Partner to own the account strategy and commercial results for a portfolio generating significant revenue. You will lead a cross-functional team across sales, delivery and solutioning to ensure the account plan aligns with enterprise objectives.

The role emphasizes retention, value re-underwriting, and expansion into adjacent scopes, with executive-level client relationships and alliance collaboration as core success factors.

Qualifications

• 15+ years of progressive client services or enterprise account leadership within advertising, consultancy, or marketing services.
• Demonstrated success owning $20M+ books with multi-service-line engagements.
• Executive relationships held personally at CMO/CIO/CFO levels.
• Alliance experience with Adobe, Salesforce, or comparable partners.
• Bachelor’s degree required; advanced degree a plus.

Responsibilities

• Own a portfolio of strategic accounts end-to-end: satisfaction, retention, margin, forecast accuracy, growth.
• Defend revenue base against erosion and rate pressures, re-underwrite value quarterly.
• Drive revenue expansion through cross-sell and new buying centers; target two qualified non-CXM opportunities per book.
• Set the account strategy and ensure alignment across management, delivery, and Enterprise Sales Lead.
• Maintain executive relationships at the budget decision level, map stakeholder coverage.

Skills

Executive relationships

Account leadership

Strategic planning

Commercial acumen

Cross-functional leadership

Education

Bachelor’s degree

Advanced degree a plus

Tools

Salesforce

Adobe

Job description

Merkle is seeking a Vice President, Client Partner to own the account strategy and commercial results for a portfolio generating significant revenue. You will lead a cross-functional team across sales, delivery and solutioning to ensure the account plan aligns with enterprise objectives.

The role emphasizes retention, value re-underwriting, and expansion into adjacent scopes, with executive-level client relationships and alliance collaboration as core success factors.