VP, Client Experience & Integrated Campaigns Lead

Golin Ketchum

New York, Northern (NY, KY)

Hybrid

USD 180,000 - 300,000

Full time

14 days+
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Job summary

Golin Ketchum in New York is seeking a Vice President, Client Experience to lead client communications, oversee cross-channel campaigns, and drive growth. You will mentor teams, shape strategic programs, and ensure exceptional service across earned media, influencer relations, and social strategies.

The role requires a proven track record in leading integrated teams, delivering big ideas, measuring impact, and partnering with clients at executive levels.

Qualifications

  • 9+ years of experience in a related field.
  • Experience integrating large, multi-faceted account teams.
  • Experience building and overseeing large-scale product launches.
  • Proven ability to lead an integrated team and drive development of big ideas.
  • Ability to identify and drive opportunities for clients.
  • Proven client thought-partner and collaborator.
  • Established leader who grows talent through mentoring and feedback.

Responsibilities

  • Strategic Leadership & Client Counsel: lead programs, advise clients, and tailor communications.
  • Integrated Campaign Management: oversee earned media, influencer, social, and traditional media.
  • Performance Measurement & Analytics: define KPIs and report campaign results.
  • Team Leadership & Development: mentor staff, manage resources, ensure profitability and accountability.

Skills

Strategic leadership
Client counsel
Integrated campaigns
Team leadership
Analytics & reporting
Business development

Job description

Golin Ketchum in New York is seeking a Vice President, Client Experience to lead client communications, oversee cross-channel campaigns, and drive growth. You will mentor teams, shape strategic programs, and ensure exceptional service across earned media, influencer relations, and social strategies.

The role requires a proven track record in leading integrated teams, delivering big ideas, measuring impact, and partnering with clients at executive levels.

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