VP, Casino Operations: Strategic Leader

Boyd Gaming Corporation; Norfolk (VA); Vor Ort; USD 175.000 - 240.000; Vollzeit

Zusammenfassung

Boyd Gaming Corporation is seeking a Casino Operations Director to lead and coordinate all casino department activities within our operations. The role oversees slots, table games, and related performance areas, guiding managers and supervisors to meet guest satisfaction and financial targets.

The position requires five years of casino management experience, thorough knowledge of casino games, and strong customer service and communication skills.

Qualifikationen

• Minimum five years of casino management experience.
• Thorough knowledge of all casino games, rules, procedures and regulations.
• Excellent customer service and communication skills.

Aufgaben

• Direct and coordinate department activities in Casino Operations.
• Oversee slots, table games, slot performance and race/sportsbook areas.
• Review reports, records and directives to plan department activities and data needs.
• Develop casino ensuring compliance with state and company requirements.
• Monitor costs and prepare budgets, using computer.
• Evaluate and improve procedures to achieve department objectives.
• Direct hiring, promotions, discharges, or transfers.
• Maximize guest satisfaction and employee morale; ensure security of assets.

Kenntnisse

Customer service

Communication

Jobbeschreibung

Boyd Gaming Corporation is seeking a Casino Operations Director to lead and coordinate all casino department activities within our operations. The role oversees slots, table games, and related performance areas, guiding managers and supervisors to meet guest satisfaction and financial targets.

The position requires five years of casino management experience, thorough knowledge of casino games, and strong customer service and communication skills.