Casino Operations Director

Diamond Jo Casino & Hotel; Northwood (IA); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

Boyd Gaming Corporation in Iowa is seeking a senior casino operations leader to direct table games, slots, and overall casino performance. You will manage managers and supervisors, ensure compliance with laws and company policies, and drive guest satisfaction and staff morale in a dynamic casino environment.

The role requires deep knowledge of casino games, strong customer service, and proven leadership. You will collaborate across departments to optimize budget, operations, and strategic

Qualificações

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in casino management preferred.
• Must have thorough knowledge of all casino games, rules, procedures, and regulations.
• Must have excellent customer service and communication skills.

Responsabilidades

• Direct and coordinate casino operations through casino managers and supervisors.
• Review reports and directives to plan department activities; collaborate with supervisors to obtain data.
• Assign or delegate responsibilities and disseminate policy to managers and supervisors.
• Develop casino operations while ensuring compliance with state and company requirements.
• Coordinate activities across departments to ensure efficiency and economy.
• Monitor costs and prepare budgets using computer.
• Evaluate procedures to improve department objectives.
• Initate or authorize hires, promotions, discharges, or transfers.
• Direct overall operation of table games, slot operations, and slot performance; maximize guest satisfaction and employee morale.
• Develop short- and long-term goals for casino areas, including revenue, expenses, and capital.

Conhecimentos

Casino operations

Customer service

Communication skills

Descrição da oferta de emprego

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Direct and coordinate, through casino managers and supervisors, department activities in Casino Operations. Responsible for overall functions of slots, table games, and slot performance areas.

• Review and analyze reports, records, and directives, and confer with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems

encountered.

• Assign, or delegate responsibility for specified work or functional activities and disseminate policy to managers and supervisors.
• Develop casino, ensuring compliance with state and company requirements. Maintain current information on laws and regulations affecting the gaming operations.
• Coordinate activities of department with related activities of other departments to ensure efficiency and economy.
• Monitor and analyze costs and prepare budget, using computer.
• Evaluate current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices.
• Initiate or authorize employee hire, promotion, discharge, or transfer.
• Direct the overall operation of the table games, slot operations, and slot performance areas. Ensure security of property assets. Maximize guest satisfaction and employee morale.
• Develop short- and long-term goals and objectives in all casino areas (including revenue, expense and capital).
• Takes reasonable risks to ensure that the casino product is current and in a strong leadership position within the market.

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in casino management preferred.
• Must have thorough knowledge of all casino games, rules, procedures, and regulations.
• Must have excellent customer service and communication skills.
• Must have a
  Must have a
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Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.