Casino Operations Director

Boyd Gaming Corporation; Northwood (IA); On-site; USD 120,000 - 180,000; Full time

Job summary

Boyd Gaming Corporation seeks an experienced leader to direct casino operations across slots, table games, and slot performance areas in Northwood, Iowa. You will coordinate through managers and supervisors, ensuring superior guest satisfaction and operational efficiency while maintaining compliance with state and company requirements.

The role requires strong leadership, budgeting acumen, and deep knowledge of casino rules and regulations.

Qualifications

• Minimum of five years of experience in casino management.
• Thorough knowledge of casino games, rules, procedures and regulations.
• Excellent customer service and communication skills.

Responsibilities

• Direct and coordinate casino operations through managers and supervisors.
• Oversee table games, slots and slot performance areas to maximize guests' satisfaction.
• Develop casino goals and ensure compliance with state and company requirements.
• Monitor costs, budgets and department procedures; implement improvements.

Skills

Casino management

Customer service

Communication

Budgeting

Regulatory knowledge

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Direct and coordinate, through casino managers and supervisors, departmentactivities in Casino Operations. Responsible for overall functions of slots, tablegames, and slot performance areas.

• Review and analyze reports, records, and directives, and confer withsupervisors to obtain data required for planning department activities, suchas new commitments, status of work in progress, and problems encountered.
• Assign, or delegate responsibility for specified work or functional activitiesand disseminate policy to managers and supervisors.
• Develop casino, ensuring compliance with state and companyrequirements. Maintain current information on laws and regulationsaffecting the gaming operations.
• Coordinate activities of department with related activities of otherdepartments to ensure efficiency and economy.
• Monitor and analyze costs and prepare budget, using computer.
• Evaluate current procedures and practices for accomplishing departmentobjectives to develop and implement improved procedures and practices.
• Initiate or authorize employee hire, promotion, discharge, or transfer.
• Direct the overall operation of the table games, slot operations, and slotperformance areas. Ensure security of property assets. Maximize guestsatisfaction and employee morale.

• Develop short- and long-term goals and objectives in all casino areas(including revenue, expense and capital).
• Takes reasonable risks to ensure that the casino product is current and ina strong leadership position within the market.

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in casino management preferred.
• Must have thorough knowledge of all casino games, rules, procedures, andregulations.
• Must have excellent customer service and communication skills.

• Must be able to obtain/maintain any necessary licenses and/orcertifications

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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