Vice President Casino Operations

Boyd Gaming; Norfolk (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Boyd Gaming seeks an experienced casino operations leader to direct and coordinate activities across slots, table games, and sportsbook

to ensure compliance with laws and company policies while maximizing guest satisfaction and employee morale. The role requires strong leadership, strategic planning, and deep knowledge of casino operations in a dynamic market.

Qualifications

• Must be at least 21 years old.
• Minimum of five (5) years of experience in casino management preferred.
• Thorough knowledge of all casino games, rules, procedures, and regulations.
• Excellent customer service and communication skills.
• Ability to obtain/maintain required licenses/certifications.

Responsibilities

• Direct and coordinate casino operations through casino managers and supervisors.
• Review and analyze reports with supervisors to plan department activities.
• Assign responsibilities and disseminate policy to managers and supervisors.
• Develop casino operations while ensuring compliance with laws and company requirements.
• Maintain current information on laws and regulations affecting gaming operations.
• Coordinate department activities with related departments for efficiency and economy.
• Monitor costs and prepare budgets.
• Evaluate procedures to improve department objectives.
• Direct table games, slot operations, slot performance, and sportsbook areas.
• Maximize guest satisfaction and employee morale.
• Set short- and long-term goals for all casino areas.

Skills

Casino management

Customer service

Communication skills

Licensing knowledge

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Direct and coordinate, through casino managers and supervisors, departmentactivities in Casino Operations. Responsible for overall functions of slots, tablegames and slot performance areas.

• Review and analyze reports, records, and directives, and confer with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered.
• Assign, or delegate responsibility for specified work or functional activitiesand disseminate policy to managers and supervisors.
• Develop casino, ensuring compliance with state and companyrequirements.
• Maintain current information on laws and regulations affecting the gaming operations.
• Coordinate activities of department with related activities of otherdepartments to ensure efficiency and economy.
• Monitor and analyze costs and prepare budget, using computer.
• Evaluate current procedures and practices for accomplishing departmentobjectives to develop and implement improved procedures and practices.
• Initiate or authorize employee hire, promotion, discharge, or transfer.
• Direct the overall operation of the table games, slot operations, slotperformance, and race and sportsbook areas. Ensure security of propertyassets. Maximize guest satisfaction and employee morale.
• Develop short- and long-term goals and objectives in all casino areas(including revenue, expense and capital).
• Takes reasonable risks to ensure that the casino product is current and in astrong leadership position within the market

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in casino management preferred.
• Must have thorough knowledge of all casino games, rules, procedures, andregulations.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/orcertifications

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.