Vice President Casino Operations

Boyd Gaming Corporation; Norfolk (VA); On-site; USD 175,000 - 240,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Casino Operations Director to lead and coordinate all casino department activities within our operations. The role oversees slots, table games, and related performance areas, guiding managers and supervisors to meet guest satisfaction and financial targets.

The position requires five years of casino management experience, thorough knowledge of casino games, and strong customer service and communication skills.

Qualifications

• Minimum five years of casino management experience.
• Thorough knowledge of all casino games, rules, procedures and regulations.
• Excellent customer service and communication skills.

Responsibilities

• Direct and coordinate department activities in Casino Operations.
• Oversee slots, table games, slot performance and race/sportsbook areas.
• Review reports, records and directives to plan department activities and data needs.
• Develop casino ensuring compliance with state and company requirements.
• Monitor costs and prepare budgets, using computer.
• Evaluate and improve procedures to achieve department objectives.
• Direct hiring, promotions, discharges, or transfers.
• Maximize guest satisfaction and employee morale; ensure security of assets.

Skills

Customer service

Communication

Job description

• Compensation: USD 175,000 - USD 240,000 - yearly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Direct and coordinate, through casino managers and supervisors, departmentactivities in Casino Operations. Responsible for overall functions of slots, tablegames and slot performance areas.

• Review and analyze reports, records, and directives, and confer with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered.
• Assign, or delegate responsibility for specified work or functional activitiesand disseminate policy to managers and supervisors.
• Develop casino, ensuring compliance with state and companyrequirements.
• Maintain current information on laws and regulations affecting the gaming operations.
• Coordinate activities of department with related activities of otherdepartments to ensure efficiency and economy.
• Monitor and analyze costs and prepare budget, using computer.
• Evaluate current procedures and practices for accomplishing departmentobjectives to develop and implement improved procedures and practices.
• Initiate or authorize employee hire, promotion, discharge, or transfer.
• Direct the overall operation of the table games, slot operations, slotperformance, and race and sportsbook areas. Ensure security of propertyassets. Maximize guest satisfaction and employee morale.
• Develop short- and long-term goals and objectives in all casino areas(including revenue, expense and capital).
• Takes reasonable risks to ensure that the casino product is current and in astrong leadership position within the market

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in casino management preferred.
• Must have thorough knowledge of all casino games, rules, procedures, andregulations.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/orcertifications

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.