VP, Account Growth & Client Strategy

On Board Experiential; Hawthorne (CA); Hybrid; USD 193,000 - 225,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Profit sharing

Job summary

On Board Experiential is seeking a passionate VP, Account Services to lead and mentor the Account Team, driving health, retention, and growth of existing client relationships. This inward-facing role partners with the Chief Growth Officer on strategy and oversees multiple projects across internal and external teams.

You will own executive-level client relationships, guide account planning, budgets, KPIs, and reporting, and ensure seamless delivery of programs with accountability and professional

Qualifications

• 10+ years in marketing, promotions, and events within a marketing agency.
• Minimum 7 years in account/client services; brand management is a plus.
• BA/BS in marketing, business administration, communications; MBA is a plus.

Responsibilities

• Oversee Account Team health, retention, and growth.
• Manage executive-level client relationships and satisfaction.
• Lead client activations, budgeting, KPIs, and reporting.
• Mentor and coach account team members.

Skills

Account management

Client relationships

Strategic leadership

Executive communication

Brand management

Education

Bachelor's in marketing

MBA

Business administration

Tools

CRM software

Job description

On Board Experiential is seeking a passionate VP, Account Services to lead and mentor the Account Team, driving health, retention, and growth of existing client relationships. This inward-facing role partners with the Chief Growth Officer on strategy and oversees multiple projects across internal and external teams.

You will own executive-level client relationships, guide account planning, budgets, KPIs, and reporting, and ensure seamless delivery of programs with accountability and professional