Volunteer Engagement & Training Lead

HR Partners; Topeka (KS); On-site; USD 26,000 - 36,000; Full time

Job summary

CASA of Shawnee County, Inc. in Topeka, KS seeks a Volunteer & Training Coordinator to recruit, onboard, support, and retain CASA volunteers.

You will coordinate all aspects of volunteer training and continuing education, serving as an ambassador within the community by presenting to groups and building relationships. The role manages training logistics, maintains volunteer records, and communications to ensure volunteers receive the necessary support to advocate for children, while complying

Qualifications

• High school diploma or equivalent required.
• Associate degree or relevant experience preferred but not required.
• Experience coordinating training programs, meetings, workshops, or events.
• Experience in nonprofit, community service, education, social service, or customer service environments.
• Knowledge of child welfare, foster care, or court systems is helpful but not required.
• Experience facilitating training or presenting to groups is a strong plus.
• Strong organizational and time-management skills.
• Professional communication and presentation skills.
• Comfortable speaking to groups and conducting community presentations.
• Proficient in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Zoom.
• Ability to maintain accurate records and perform detailed data entry.
• Ability to work independently and collaboratively as a team member.
• Ability to successfully pass required background screenings.
• Professional appearance and demeanor consistent with CASA standards.
• Availability for some evening and occasional weekend activities.
• Commitment to serving diverse populations with respect and professionalism.
• Reliable transportation, valid driver's license, and current automobile insurance required.

Responsibilities

• Recruit and screen qualified volunteer candidates through community outreach, presentations, networking events, and relationship-building with local organizations.
• Respond to volunteer inquiries, coordinate interviews, and maintain recruitment records and statistics.
• Represent CASA at community events and collaborate with leadership on volunteer recruitment goals and strategies.
• Coordinate all aspects of volunteer pre-service and continuing education training, including scheduling, logistics, communications, materials, presenters, and event setup.
• Track training attendance and continuing education hours and gather feedback to improve training opportunities.
• Maintain ongoing communication with volunteers and support volunteer engagement, recognition, appreciation, and retention efforts.
• Maintain accurate volunteer records and databases and ensure compliance with CASA, OJA, and NCASAA standards.
• Generate reports related to recruitment, retention, training, and volunteer participation.
• Maintain confidentiality of agency information, participate in staff meetings and agency activities, represent CASA professionally, and perform other duties as assigned by the Executive Director.

Skills

Organizational skills

Time management

Communication skills

Public speaking

Microsoft Office

Data entry

Teamwork

Event coordination

Nonprofit experience

Training facilitation

Education

High school diploma

Associate degree or relevant experience

Tools

Microsoft Office

Zoom

Job description

CASA of Shawnee County, Inc. in Topeka, KS seeks a Volunteer & Training Coordinator to recruit, onboard, support, and retain CASA volunteers.

You will coordinate all aspects of volunteer training and continuing education, serving as an ambassador within the community by presenting to groups and building relationships. The role manages training logistics, maintains volunteer records, and communications to ensure volunteers receive the necessary support to advocate for children, while complying