Trauma-Informed Training & Volunteer Coordinator

YWCA Northeast Kansas; Topeka (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

YWCA Northeast Kansas is seeking a Training & Volunteer Coordinator reporting to the Public Education Manager. You will develop, coordinate, and implement training and volunteer engagement across the Center for Safety and Empowerment, ensuring staff, interns, and volunteers are equipped to provide survivor-centered, trauma-informed advocacy.

This role leads new advocate training, coordinates ongoing staff development, and manages recruitment, placement, and support of volunteers and interns,

Qualifications

• Experience in training, facilitation, or public speaking.
• Experience working with volunteers or interns preferred.
• Excellent communication and interpersonal skills for crisis engagement.
• Strong organizational skills and ability to manage multiple priorities.
• Valid driver’s license and able to travel within service areas.
• Commitment to YWCA mission and values, including racial equity and social justice.

Responsibilities

• Coordinates and facilitates New Advocate Training for staff, interns, and volunteers, ensuring alignment with best practices in domestic and dating violence, sexual violence, stalking, and human trafficking.
• Develops and implements onboarding and on-the-job training for individuals engaged in direct service.
• Assesses ongoing training needs across programs and coordinates continuing education opportunities.
• Maintains and updates training curriculum to reflect emerging trends, compliance requirements, and organizational philosophy.
• Collaborates with leadership to support agency-wide training initiatives and staff development efforts.
• Tracks training completion and maintains accurate records for compliance, reporting, and program quality.
• Recruits, screens, and onboards volunteers and interns in collaboration with YWCA leadership.
• Provides orientation, guidance, and ongoing support to volunteers and interns, monitoring engagement and addressing concerns as needed.
• Ensures all volunteer and intern activities align with confidentiality requirements and survivor-centered, trauma-informed practices.
• Maintains records of volunteer and intern engagement, including hours, roles, and outcomes.

Skills

Training & facilitation

Volunteer coordination

Public speaking

Communication skills

Organizational skills

Interpersonal skills

Driving

Crisis engagement

Diversity & equity commitment

Job description

YWCA Northeast Kansas is seeking a Training & Volunteer Coordinator reporting to the Public Education Manager. You will develop, coordinate, and implement training and volunteer engagement across the Center for Safety and Empowerment, ensuring staff, interns, and volunteers are equipped to provide survivor-centered, trauma-informed advocacy.

This role leads new advocate training, coordinates ongoing staff development, and manages recruitment, placement, and support of volunteers and interns,