Volunteer Engagement & Outreach Coordinator

Star of Hope; Houston (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Star of Hope seeks a Volunteer Services Engagement Specialist to support recruitment, onboarding, scheduling, and ongoing volunteer engagement in Houston, TX. You will assist with recruitment fairs, onboarding steps, and maintaining volunteer records to ensure accurate data and a positive volunteer experience.

Responsibilities include coordinating orientations, staff support for events, tracking hours, and aiding church engagement activities.

Formación

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 1+ year of customer service, administrative, nonprofit, or volunteer-related experience preferred.
• Experience with volunteer management software, databases, or CRM systems is a plus but not required.

Responsabilidades

• Support the recruitment, onboarding, and scheduling process for volunteers across onsite, offsite, and virtual opportunities, under the Director of Volunteer Services.
• Serve as a first point of contact for volunteers and prospective volunteers, guiding them through onboarding steps.
• Maintain accurate volunteer records, including applications, background checks, training, availability, and hours served, in the volunteer management system.
• Assist with coordinating volunteer placements by matching volunteer skills with departmental needs.
• Help plan and staff volunteer orientations, trainings, and appreciation events, including logistics.
• Support the annual volunteer engagement calendar by tracking dates and reminders for in-person and virtual opportunities.
• Communicate volunteer opportunities, schedules, and updates via email, phone, and volunteer management platforms.
• Assist with tracking and reporting volunteer hours and engagement metrics for department reporting.
• Provide administrative and day-of support for community outreach events and recruitment fairs.
• Support the church engagement program by coordinating church group visits and service projects.

Conocimientos

Communication

Interpersonal skills

Relationship-building

Customer service

Data entry

Educación

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Herramientas

Galaxy databases

CRM systems

Descripción del empleo

Star of Hope seeks a Volunteer Services Engagement Specialist to support recruitment, onboarding, scheduling, and ongoing volunteer engagement in Houston, TX. You will assist with recruitment fairs, onboarding steps, and maintaining volunteer records to ensure accurate data and a positive volunteer experience.

Responsibilities include coordinating orientations, staff support for events, tracking hours, and aiding church engagement activities.