Volunteer Engagement Coordinator - Full-Time Mission

Star of Hope Mission; Houston (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Star of Hope Mission in Houston seeks a Volunteer Services Engagement Specialist to support day-to-day volunteer programs, recruitment, onboarding, scheduling, and engagement from inquiry through ongoing service.

You will coordinate orientations, keep volunteer records, assist with events, and help connect volunteers with church engagement and donor relations, while upholding the organization's Christ-centered mission.

Formación

• High school diploma required; associate or bachelor’s degree preferred.
• 1+ year of customer service, administrative, nonprofit, or volunteer-related experience preferred.
• Experience with volunteer management software, databases, or CRM systems is a plus but not required.
• Strong communication, interpersonal, and relationship-building skills.

Responsabilidades

• Assist recruitment, onboarding, and scheduling for volunteers across onsite, offsite, and virtual opportunities under the Director of Volunteer Services.
• Serve as the first point of contact for volunteers, guiding them through onboarding steps.
• Maintain accurate volunteer records, including applications, background checks, training completion, availability, and hours served.
• Help coordinate volunteer placements by matching skills to needs.
• Plan and staff volunteer orientations, trainings, appreciation events, and socials, including logistics like materials and sign-in.
• Support the volunteer engagement calendar by tracking dates, reminders, and volunteer commitments for in-person and virtual opportunities.
• Communicate opportunities, schedules, and updates to volunteers via email, phone, and platforms.
• Assist with tracking and reporting volunteer hours and engagement metrics for department reporting.
• Provide administrative support for community outreach events and volunteer recruitment fairs.
• Support church engagement program by coordinating church group visits and related communications.
• Uphold volunteer program standards, policies, and the Code of Conduct; escalate concerns as needed.

Conocimientos

Volunteer management

CRM systems

Communication

Organizational skills

Customer service

Data management

Educación

High school diploma

Associate's or Bachelor's preferred

Herramientas

Galaxy databases

Volunteer management software

CRM software

Descripción del empleo

Star of Hope Mission in Houston seeks a Volunteer Services Engagement Specialist to support day-to-day volunteer programs, recruitment, onboarding, scheduling, and engagement from inquiry through ongoing service.

You will coordinate orientations, keep volunteer records, assist with events, and help connect volunteers with church engagement and donor relations, while upholding the organization's Christ-centered mission.