Volunteer Engagement Lead

Automatic Data Processing, Inc.; Durham (NC); On-site; USD 30,000 - 33,000; Full time

Job summary

The Museum of Life and Science in Durham, NC is seeking a Volunteer Coordinator to grow and strengthen our volunteer program. You will recruit, onboard, train, and manage volunteers, building strong relationships with community partners and staff to support our mission.

The role requires excellent communication, organization, and a commitment to an inclusive, welcoming environment. Some evenings and weekends are expected, with outdoor event support seasonally.

Qualifications

• Collaborative and creative work approach.
• Strong interpersonal skills and ability to partner with internal/external teams.
• Excellent oral and written communication skills.
• Associates degree or higher secondary education.
• Proficient with Word, Excel, PowerPoint and database systems.
• 1+ year of customer service experience.
• Public-facing experience coordinating volunteers or events is a plus.
• CPR/First aid certification.
• Ability to walk up to 3 miles daily.

Responsibilities

• Attract and retain engaged volunteers through regular communication (monthly newsletter).
• Attend volunteer recruitment events to expand community engagement.
• Coordinate volunteer orientations, interviews, and background screenings.
• Match volunteers with Museum department needs based on interests and availability.
• Cultivate external relationships to maintain an engaged volunteer pool.
• Develop and deliver volunteer training throughout the year, including youth programs.
• Track volunteer hours and prepare reports on participation.
• Maintain volunteer recognition and appreciation programs.
• Collaborate with Development to strengthen community support.
• Coordinate individual and group volunteer participation in Museum events.

Skills

Interpersonal skills

Customer service

Communication

Team collaboration

Evenings/weekends flexibility

Education

Associates degree or higher

Tools

MS Word

Excel

PowerPoint

Database systems

Better Impact

Job description

The Museum of Life and Science in Durham, NC is seeking a Volunteer Coordinator to grow and strengthen our volunteer program. You will recruit, onboard, train, and manage volunteers, building strong relationships with community partners and staff to support our mission.

The role requires excellent communication, organization, and a commitment to an inclusive, welcoming environment. Some evenings and weekends are expected, with outdoor event support seasonally.