Volunteer Engagement Coordinator

Motown Museum; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Motown Museum is seeking a detail‑oriented Volunteer Coordinator to lead the day‑to‑day operations of our volunteer program. You will recruit, onboard, train, and schedule volunteers while building strong relationships with museum staff and visitors.

This role emphasizes recognition, recordkeeping, and dependable coordination across departments to ensure volunteers are prepared, supported, and connected to the museum’s mission.

Qualifications

• Associate’s degree required; bachelor’s degree preferred in Human Resources, Nonprofit Management, Business Administration, Communications, or a related field.
• 2+ years of experience coordinating volunteers, employee engagement, customer service, nonprofit administration, or a related area.

Responsibilities

• Develop and implement volunteer recruitment strategies to attract qualified and engaged volunteers.
• Recruit, interview, onboard, orient, and train volunteers.
• Coordinate volunteer schedules, assignments, coverage, and communications.
• Partner with department leaders to identify and fulfill volunteer staffing needs.
• Maintain accurate volunteer records, applications, agreements, training documentation, schedules, and other required records.
• Coordinate volunteer appreciation and recognition initiatives.
• Ensure volunteers understand and follow Museum policies, safety procedures, and expectations.
• Respond to volunteer questions and concerns and provide timely follow-up.
• Prepare reports regarding volunteer participation, coverage, retention, and program effectiveness.
• Help strengthen volunteer engagement and retention through consistent communication, support, and recognition.

Skills

Relationship building

Volunteer recruitment

Scheduling coordination

Communication

Recordkeeping

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Motown Museum is seeking a detail‑oriented Volunteer Coordinator to lead the day‑to‑day operations of our volunteer program. You will recruit, onboard, train, and schedule volunteers while building strong relationships with museum staff and visitors.

This role emphasizes recognition, recordkeeping, and dependable coordination across departments to ensure volunteers are prepared, supported, and connected to the museum’s mission.