Volunteer Center Supervisor

St. Louis Area Foodbank; Bridgeton (MO); On-site; USD 40,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Volunteer Center Supervisor to lead operations at their Bridgeton facility. This role involves managing volunteer activities, ensuring a safe and positive environment, and overseeing inventory processes. Ideal candidates will have a strong background in warehouse management and supervisory experience, along with a passion for community service. Join a mission-driven organization committed to nourishing communities and transforming lives through effective food distribution. If you thrive in a dynamic environment and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• 2-5 years of previous warehouse experience required.
• Ability to operate pallet jacks and forklifts is essential.
• Excellent interpersonal and communication skills are necessary.

Responsibilities

• Lead Volunteer Center operations and ensure a positive experience for volunteers.
• Conduct volunteer orientation and manage volunteer groups effectively.
• Oversee inventory management and ensure compliance with safety standards.

Skills

Warehouse Management

Supervisory Skills

Communication Skills

Inventory Management

Safety Compliance

Education

Associate's Degree

Tools

CERES

Pallet Jacks

Forklifts

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

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St. Louis Area Foodbank (SLAFB)

Job Description

Job Title: Volunteer Center Supervisor

Immediate Supervisor: Volunteer Center Manager

Employees Supervised: 2-Volunteer Center Associates

FLSA: Exempt

General Description/Position Summary

The purpose of the Volunteer Center Supervisor is to lead Volunteer Center activities efficiently and in a manner that ensures a positive, safe, and meaningful experience for our volunteer groups. Responsibilities include repackaging of donated and government food and personal care items for distribution to member agencies, which assists with the advancement of the mission of the St. Louis Area Foodbank.

Duties And Responsibilities

• Support the Volunteer Center Manager to effectively lead all Volunteer Center operations.
• Conduct volunteer orientation, educate the community, and ensure a safe, positive, and meaningful experience for volunteers.
• Assist in oversight of the Volunteer Center employees and volunteer groups to ensure efficient operations.
• Partner with Volunteer Center Manager and Volunteer Center Project Coordinator to manage projects for distribution to community.
• Work with Volunteer Center team members to complete deployments of various project
• Assist in the management of the process of kitting and assembling different project components.
• Process product while maintaining quality control standards and inventory accuracy.
• Ensure the storage and rotation of product in an efficient, organized, and safe manner.
• Coordinate weekly physical inventory of Government products and reconcile inventory in tandem with the Inventory Coordinator, Volunteer Center Manager, and Volunteer Center Project Coordinator.
• Support the Volunteer Center Manager with inventory/product management driven reporting and daily inventory maintenance using CERES, which is an online platform that is proprietary to Feeding America.
• Help monitor and minimize spoilage and damage of Government commodities.
• Ensure adherence to policies and procedures related to food safety, handling of all food recalls and equipment safety.
• Support the Foodbank's Safety Committee and ensure safe workplace policies.
• Work with the Warehouse Manager and the Facilities Manager to ensure compliance with AIB and Feeding America standards.
• Assist in maintaining formal operational, safety, and food safety procedures for both Volunteer Center employees and volunteer groups.
• Serve as a culture champion and support the Volunteer Center Manager in developing staff to positions of increased responsibility.
• Ensure that the Volunteer Center Associates are being held accountable for their responsibilities as well as making sure they both have the tools necessary for development.
• In the absence of the Volunteer Center Manager, the Volunteer Center Supervisor will assume the responsibility of ensuring smooth and efficient Volunteer Center operations.
• Other responsibilities and duties as assigned.
  
  

Qualifications

• Associates degree from an accredited university or technical college required. Equivalent experience will be considered in lieu of degree.
• 2-5 years previous warehouse experience. Prior experience operating standard warehouse equipment strongly preferred.
• Ability to learn to operate pallet jacks and forklifts required.
• Previous supervisory experience a plus.
• Passion for the Foodbank's mission and the ability to demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect.
• Proficient with Outlook, Word, Excel, and other web-based applications.
• Excellent oral and written communication, presentation, and interpersonal skills.
• Ability to think strategically while acting tactically.
• Ability to manage multiple projects with attention to detail, ability to handle interruptions, maintains focus on tasks and produce accurate work.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Ability to work independently and as part of a team.
• Must have reliable transportation with proof of insurance and be willing to travel to special events.
• Must be able to pass drug screening and criminal background check.
  
  

Physical Requirements

The Volunteer Center Supervisor's primary work location within the Foodbank campus will be the Volunteer Center but will also require going in and out of the warehouse. Both the Volunteer Center and the Warehouse will involve walking and standing on hard concrete surfaces. The Volunteer Center Supervisor must have the ability to lift, bend, stoop, pick up and move objects up to 75 pounds. Work involves using manual pallet jacks and therefore requires an ability to push and pull pallets over 2,000 pounds.

Work schedule for this position is Tuesday - Saturday. May work evenings and weekends due to special events and other projects related to timely and accurate warehousing and distribution of product.

The Impact You'll Make

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

About The St. Louis Area Foodbank

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, which is a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food
• This nationwide network offers us a variety of resources, like food, funds, best practices, and gives our work a much bigger, louder voice than we could hope to have on our own
• The St. Louis Area Foodbank supports 26 counties - 14 in Missouri and 12 in Illinois - thus serves, supports and stewards a diverse group of stakeholders across our region, as well as serves as a member of Feeding Missouri (the 6 Feeding America Food Banks in Missouri) and Feeding Illinois (the 7 Feeding America Food Banks in Illinois)
• As a food bank, we collect food from a variety of sources, such as manufacturers, retail stores, farmers, and individual donors
• We then store, sort, and repackage that food at the highest safety standards and finally distribute that food to our network of agencies and programs, which work directly with people in the community
• We facilitate the movement of food safely and efficiently and offer the kinds of resources and support to our partner agencies that a single food pantry or shelter could not hope to access on its own
• VISION: A nutritionally secure Missouri and Illinois
• MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems
  

Social Responsibility Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are. We cultivate a fair work environment that fosters belonging and respects and values people with varied backgrounds, demographics, identities and disabilities. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB. This enables us to nourish people, empower communities, and transform systems. At the SLAFB, we cultivate a respectful and empowered workplace that embraces a broad range of lived experiences and viewpoints. We are committed to building a team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

Job function

• Job function

  Management and Manufacturing

• Industries

  Civic and Social Organizations

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