VoIP Network Engineer II - Telecom & Networking Specialist

Ampcus, Inc; Richardson (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology consulting firm based in Richardson, TX is seeking a highly motivated Network Engineer - II. This role involves supporting VoIP services and requires knowledge of telecommunications. Candidates should have a strong customer service background and the ability to obtain government security clearance. The ideal applicant will be well-versed in networking equipment and VoIP technologies. The position offers a chance to work in a dynamic environment with a focus on client and vendor management.

Qualifications

• 1+ years of related work experience in telecommunications or VoIP services.
• Ability to obtain government security clearance is required.

Responsibilities

• Verify and validate order details and work scope.
• Process telephone number ports and verify completion.
• Complete new telephone number activations.
• Lead customer and vendor activation conference bridges.
• Document detailed notes in applicable engineering systems.

Skills

Telecommunications knowledge

Customer service experience

Vendor management

Ability to work shifts

Education

Associate or bachelor's degree

Tools

Cisco Broadsoft/Broadworks

Microsoft Office

Google Workspace

Job description

A technology consulting firm based in Richardson, TX is seeking a highly motivated Network Engineer - II. This role involves supporting VoIP services and requires knowledge of telecommunications. Candidates should have a strong customer service background and the ability to obtain government security clearance. The ideal applicant will be well-versed in networking equipment and VoIP technologies. The position offers a chance to work in a dynamic environment with a focus on client and vendor management.