Voice Agent Solutions Engineer

Deepgram; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

Deepgram is hiring a Staff Sales Engineer, Voice Agent to drive adoption of our Voice Agent platform globally. You’ll work alongside every Account Executive on the team as the technical lead on voice agent deals, and you’ll carry a quota for new Voice Agent logos and ARR.

Most of your time is spent in front of customers: positioning Deepgram in discovery, winning the technical evaluation and getting customers to production. You report to the VP of Sales.

Qualifications

• Minimum 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture or forward-deployed engineering.
• Hands-on voice agent experience across the stack: telephony (SIP, WebRTC, PBX or CCaaS integration), orchestration (LLM agent frameworks, tool calling, real-time streaming pipelines) and models (STT, TTS, LLMs).
• Proven ability to build demos, POCs or production integrations in Python, Node.js or similar.
• Track record in revenue-tied roles with measurable targets and quota.
• Comfort leading complex, multi-stakeholder enterprise deals with engineers and CX executives.

Responsibilities

• Lead discovery, technical qualification, architecture and proofs of concept for Voice Agent opportunities, owning the technical win from first call through production.
• Whiteboard how a customer's telephony stack connects to voice agents and where Deepgram fits, including latency, cost per minute and build vs. buy discussions.
• Ship demos, reference agents and integration patterns across LLMs, telephony/SIP, CCaaS platforms and orchestration frameworks for day-one adoption.
• Own a quota tied to Voice Agent growth and manage pipeline and forecast with discipline.
• Create positioning, battlecards and enablement to support AEs in selling Voice Agent with confidence.
• Turn deal patterns into requirements for API, SDKs and docs, and collaborate with Product.
• Partner with CCaaS, telephony and LLM providers to build joint solutions and co-sell plays.

Skills

Solutions engineering

Sales engineering

Python

Node.js

Communication

Tools

Python

Node.js

LLM frameworks

Job description

Deepgram is hiring a Staff Sales Engineer, Voice Agent to drive adoption of our Voice Agent platform globally. You’ll work alongside every Account Executive on the team as the technical lead on voice agent deals, and you’ll carry a quota for new Voice Agent logos and ARR.

Most of your time is spent in front of customers: positioning Deepgram in discovery, winning the technical evaluation and getting customers to production. You report to the VP of Sales.