VLT Shift Manager: Lead Team, Elevate Guest Experience

ViziRecruiter,LLC.; Dayton (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A gaming entertainment company in Dayton, Ohio, is seeking a staff supervisor for their VLT department. The ideal candidate will oversee daily operations, support budget initiatives, and maintain high customer service standards. Applicants should have a high school diploma or GED and relevant experience in VLT operations or customer service management. This position requires strong communication skills and proficiency in Microsoft applications.

Qualifications

• Must be 21 or older.
• Minimum of one year experience in VLT Operations; or two years in customer service management.
• Ability to write reports and business correspondence.

Responsibilities

• Supervise staff and manage daily operations for the VLTs department.
• Ensure customer service standards are followed.
• Assist in budget processes and compliance.

Skills

Excellent written and oral communication

Microsoft applications (Excel, Word)

Customer service management

VLT operating systems knowledge

Education

High School diploma or GED

Job description

A gaming entertainment company in Dayton, Ohio, is seeking a staff supervisor for their VLT department. The ideal candidate will oversee daily operations, support budget initiatives, and maintain high customer service standards. Applicants should have a high school diploma or GED and relevant experience in VLT operations or customer service management. This position requires strong communication skills and proficiency in Microsoft applications.