Shift Manager VLT

Caesars Entertainment; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Caesars Entertainment in Columbus, Ohio is seeking an individual to oversee daily VLT operations on the gaming floor. Responsibilities include scheduling employees, charting attendance, and maintaining communication with management. The ideal candidate will have a strong customer service focus, be detail-oriented, and possess the ability to work in a fast-paced environment.

This role requires knowledge of games and payouts, and the ability to handle multiple tasks efficiently.

Qualifications

• Must be customer service focused and possess good interpersonal skills.
• Must be detail-oriented and able to handle multiple tasks simultaneously.
• Must have knowledge of all Games on the Gaming Floor.

Responsibilities

• Oversee daily VLT operations on the gaming floor.
• Schedule employees for their respective shifts.
• Maintain interaction with management regarding operations.

Skills

Customer service focus

Interpersonal skills

Detail-oriented

Basic computer skills

Education

High School Diploma or equivalent

Job description

Job Summary

Oversees the daily VLT operations of the gaming floor.

How You Will Create the Extraordinary

• Scheduling for all employees on their respective shift
• Charting attendance
• Issuing disciplinary actions when needed
• Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information
• Log all the day’s events in the log book
• Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have.
• Be available to all assistant floor managers, supervisors and attendants for any needs they may have,
• Be on the lookout for any suspicious activities, and assist with any projects they need completed.
• All other duties as assigned.

What You Will Need

• Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment.
• Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously. Confidentiality a must.
• Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts. Must also have basic computer skills.
• Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
• High School Diploma or equivalent.

Additional Requirements

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.