Vital Records Customer Service Specialist (Hybrid)

Doc PersonalBeratung GmbH; United States; Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Vacation Leave

Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Deferred Compensation

Retirement Plan

Hybrid Work

Résumé du poste

The Department of Public Health’s Division of Vital Records seeks a Program Assistant to assist on-site customers, process requests for certified copies, and perform related clerical duties. Under supervision, you will handle applications, verify information, and issue documents with accuracy.

Data entry and adherence to security and audit policies are essential. Qualifications include a high school diploma, bilingual Spanish skills, and several years of customer service/clerical experience.

Qualifications

• High school diploma or equivalent is required.
• Bilingual in Spanish is preferred for customer service.
• Three years of customer service or clerical experience is expected.

Responsabilités

• Assist on-site customers for vital records services and accept information and fees.
• Screen applications for required information and entitlement to documents.
• Enter data into the electronic vital records system and ensure audit readiness.
• Initiate amendments by affidavits of correction, paternity acknowledgments, or court orders.
• Assist with filing, organizing, and general office maintenance tasks.
• Perform other duties as assigned related to the position.

Connaissances

Bilingual in Spanish

Formation

Associate or Bachelor's degree

Description du poste

The Department of Public Health’s Division of Vital Records seeks a Program Assistant to assist on-site customers, process requests for certified copies, and perform related clerical duties. Under supervision, you will handle applications, verify information, and issue documents with accuracy.

Data entry and adherence to security and audit policies are essential. Qualifications include a high school diploma, bilingual Spanish skills, and several years of customer service/clerical experience.