Vital Records Document Fulfillment Specialist

Kansas Department of Health and Environment; Kansas; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Vacation leave

Work-life balance programs

State holidays

Fitness centers

STAR discounts

Retirement & Deferred compensation

Job summary

Kansas Department of Health and Environment in Kansas City, KS is seeking a detail-oriented administrative professional for the Vital Statistics unit. You will manage orders, verify eligibility, and communicate documentation needs to customers.

Responsibilities include processing multiple queues, matching records, and ensuring accuracy in records scanning and updates. This role emphasizes compliance with state records policies and timely processing.

Qualifications

• One year of experience in general office, clerical and administrative support. Education may be substituted for experience as determined relevant by the agency.
• High School, GED

Responsibilities

• Determine course of action on orders that are not able to be released as they were received. Explain documentation needed to release certificates or provide information.
• Complete transactions routed to the Conflict, Cert Request, Checkdaily, Death Pend, and Cert Print queues; prioritize orders and route to appropriate departments.
• Perform match up to ensure eligibility and proper documentation; inspect certificates for time/date, registrar signature, and state seal.
• Update database and image records; assist with scanning and ensure accuracy while processing timely.

Skills

Customer service

Written communication

Attention to detail

Confidential information handling

Education

High School or GED

Tools

Word

Excel

PowerPoint

Access

Job description

Kansas Department of Health and Environment in Kansas City, KS is seeking a detail-oriented administrative professional for the Vital Statistics unit. You will manage orders, verify eligibility, and communicate documentation needs to customers.

Responsibilities include processing multiple queues, matching records, and ensuring accuracy in records scanning and updates. This role emphasizes compliance with state records policies and timely processing.