Vital Records Customer Service Specialist III — Seattle

Triplenet Technologies; Seattle (WA); On-site; USD 25,200 - 30,800; Part time

Job summary

Triplenet Technologies is seeking a Medical Customer Service Representative III in Seattle, providing front-line support to the public for certified records like birth and death certificates. This role requires strong attention to detail, sensitivity in handling various situations, and the ability to assist customers professionally.

The ideal candidate will have 1-2 years of customer service experience, particularly in government or healthcare, along with exceptional data entry and communication skills. Pay rate is $28.02 per hour.

Qualifications

• 1–2 years of customer service experience in a government, healthcare, or records environment.
• Experience handling confidential or sensitive information.
• Strong data entry skills with high accuracy.

Responsibilities

• Assist customers with requests for vital records via phone, email, and in person.
• Verify identity and eligibility requirements for record requests.
• Process applications and collect payments accurately.

Skills

Customer service experience

Data entry skills

Communication skills

Attention to detail

Cultural competency

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Database systems

Job description

Triplenet Technologies is seeking a Medical Customer Service Representative III in Seattle, providing front-line support to the public for certified records like birth and death certificates. This role requires strong attention to detail, sensitivity in handling various situations, and the ability to assist customers professionally.

The ideal candidate will have 1-2 years of customer service experience, particularly in government or healthcare, along with exceptional data entry and communication skills. Pay rate is $28.02 per hour.