Health Program Assistant I: Disposition & Records

Triplenet Technologies; Seattle (WA); On-site; USD 32,606 - 46,439; Full time

Job summary

A technology solutions provider in Seattle seeks a candidate to provide essential customer service duties to funeral directors and grieving families. Responsibilities include processing disposition requests, data management, and ensuring confidentiality of sensitive information. The position requires effective communication, database management skills, and proficiency in Microsoft Office. The role is full-time, Monday to Friday, with an hourly pay of $28.69 and a location in Downtown Seattle. Opportunities exist for team collaboration and individual contributions.

Qualifications

• Ability to communicate effectively orally and in writing.
• Ability to maintain databases and generate reports.
• Ability to work in a Windows environment and use Microsoft products.
• Demonstrated ability to prioritize workload.
• Ensure sensitive and confidential information is kept private.

Responsibilities

• Process disposition review requests through the DA Program.
• Perform customer service duties to funeral directors and families.
• Answer phone lines assisting funeral homes and families.
• Monitor shared emails and provide updates for services.
• Review information and perform data entry on requests.

Skills

Effective communication

Database management

Microsoft Office proficiency

Meeting preparation

Prioritization skills

Initiative and accountability

Office equipment operation

Information security

Able to lift 25 pounds

Job description

A technology solutions provider in Seattle seeks a candidate to provide essential customer service duties to funeral directors and grieving families. Responsibilities include processing disposition requests, data management, and ensuring confidentiality of sensitive information. The position requires effective communication, database management skills, and proficiency in Microsoft Office. The role is full-time, Monday to Friday, with an hourly pay of $28.69 and a location in Downtown Seattle. Opportunities exist for team collaboration and individual contributions.