Vital Records Customer Service Specialist | Data Entry

State of South Carolina; Charleston (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

State of South Carolina Department of Public Health in Charleston seeks a Customer Service Representative to assist on-site customers with vital records, verify information, issue documents, and support fee collection and audit-ready records.

You will enter data into the vital records system, process amendments, and perform clerical duties, with attention to accuracy, security, and compliance.

Qualifications

• High school diploma or higher; college degree may substitute for experience.
• Three years of customer service experience preferred.
• Ability to type 45 wpm and operate an electronic records system.

Responsibilities

• Assist on-site customers for vital records services and advise on document eligibility.
• Enter data from applications into the electronic vital records system and process fees.
• Initiate amendments such as affidavits of correction and court orders.
• Perform clerical duties including filing, organizing, and office maintenance.
• Ensure accuracy and accountability for audit purposes.

Skills

Customer service

Typing 45 wpm

Bilingual Spanish

Education

High school diploma

Bachelor's degree substitute allowed

Tools

Electronic records system

Job description

State of South Carolina Department of Public Health in Charleston seeks a Customer Service Representative to assist on-site customers with vital records, verify information, issue documents, and support fee collection and audit-ready records.

You will enter data into the vital records system, process amendments, and perform clerical duties, with attention to accuracy, security, and compliance.