Vital Records Clerk - Front Desk & Data Entry

Prince George's County Public Schools; Hyattsville (MD); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

The Prince George’s County Health Department is seeking a Vital Records Clerk (General Clerk I/II) to perform routine clerical tasks in the Vital Records Division. This entry-level role involves filing, data entry, records processing, and customer service at the front desk.

Based in Cheverly, MD, the position offers on-site work with opportunities to learn through on-the-job training and to support residents with vital record requests.

Qualifications

• High school diploma or G.E.D. is required.
• Bilingual in Spanish is preferred.

Responsabilités

• Answers telephones and addresses customer needs including setting up appointments, answering questions, and redirecting calls as needed.
• Provides service and support to customers who speak English and/or Spanish.
• Assists customers at front desk with record requests, completing applications, payments required, and other general questions.
• Reviews record applications and identification to ensure compliance with state requirements for vital record requests.
• Greets visitors and customers at vital records office and deescalates situations.
• Maintains logs of incoming mail and calls to the Vital Records Office.

Connaissances

Bilingual in Spanish

Formation

High school diploma or G.E.D.

Description du poste

The Prince George’s County Health Department is seeking a Vital Records Clerk (General Clerk I/II) to perform routine clerical tasks in the Vital Records Division. This entry-level role involves filing, data entry, records processing, and customer service at the front desk.

Based in Cheverly, MD, the position offers on-site work with opportunities to learn through on-the-job training and to support residents with vital record requests.