Vital Records Clerk

Prince George's County, Maryland; Hyattsville (MD); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Prince George’s County Government is seeking a Vital Records Clerk to join the Health Department’s Vital Records Division in Cheverly, MD. This entry-level position handles clerical tasks such as filing, data entry, phone reception, and customer service at the vital records desk, under supervision.

Minimum qualifications include a high school diploma or GED, with preferred bilingual Spanish. This role may involve rotating shifts and compliance with state requirements for vital records, with

Qualifikationen

• High school diploma or G.E.D. certificate.
• Bilingual in Spanish preferred.

Aufgaben

• Answers phones and addresses customer needs including setting up appointments, answering questions, and redirecting calls as needed.
• Provides service and support to customers who speak English and/or Spanish.
• Assists customers at front desk with record requests, completing applications, payments required, and other general questions.
• Reviews record applications and identification to ensure compliance with state requirements for vital record requests.
• Greets visitors and customers at vital records office and deescalates situations.
• Maintains logs of incoming mail and calls to the Vital Records Office.

Kenntnisse

Bilingual in Spanish

Jobbeschreibung

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Nature and Variety of Work

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. The Prince George’s County Health Department is currently seeking qualified applicants to fill a Vital Records Clerk, (General Clerk I/II), grade A6 position, in the Vital Records Division.

About The Position

This is dully allocated entry level work involving a number of simple clerical processes which may include: alphabetizing, filing, tabulating, coding, sorting, telephone/reception duties, typing, processing routine records, and key entering and retrieving data. Work in this class can be learned readily by on-the-job training and is performed with in accordance established policies and procedures. Work assignments are usually routine and repetitive in nature and are performed under close supervision. Work performance is evaluated in terms of quantity, quality and accuracy. Incumbents may be required to work a rotating shift.

About The Agency

The Prince George’s County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public’s health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.

Examples of Work

• Answers telephones and addresses customer needs including setting up appointments, answering questions, and redirecting calls as needed.
• Provides service and support to customers who speak English and/or Spanish.
• Assists customers at front desk with record requests, completing applications, payments required, and other general questions.
• Reviews record applications and identification to ensure compliance with state requirements for vital record requests.
• Greets visitors and customers at vital records office and deescalates situations.
• Maintains logs of incoming mail and calls to the Vital Records Office.

Qualifications

Minimum Qualifications

• High school diploma or G.E.D. certificate.

Preferred Qualifications

• Bilingual in Spanish

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 25-27, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 3003 Hospital Dr, Cheverly, MD 20785

Conditions of Employment

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace