Bilingual Vital Records Clerk — Front Desk & Data Entry

Prince George's County Government; Maryland; On-site; USD 36,000 - 48,000; Full time

Job summary

Prince George's County Government's Health Department seeks a Vital Records Clerk to support the Vital Records Division in Cheverly, MD. This entry-level role handles front-desk tasks, file processing, and data entry under supervision, with bilingual Spanish skills a plus.

Applicants should be reliable, detail-oriented, and able to serve diverse residents efficiently. The position offers a stable schedule in a public service environment and opportunities to learn essential records procedures

Qualifications

• High school diploma or G.E.D. is required.
• Preferred bilingual in Spanish.

Responsibilities

• Answers telephones and addresses customer needs, including setting up appointments and directing calls.
• Provides service to customers who speak English and/or Spanish.
• Assists customers at front desk with record requests, applications, payments, and general questions.
• Reviews record applications and identification to ensure compliance with state vital records requirements.
• Greets visitors and deescalates situations at the vital records office.
• Maintains logs of incoming mail and calls to the Vital Records Office.

Skills

Customer service

Data entry

Telephone handling

Spanish language

Education

High school diploma or G.E.D. certificate

Job description

Prince George's County Government's Health Department seeks a Vital Records Clerk to support the Vital Records Division in Cheverly, MD. This entry-level role handles front-desk tasks, file processing, and data entry under supervision, with bilingual Spanish skills a plus.

Applicants should be reliable, detail-oriented, and able to serve diverse residents efficiently. The position offers a stable schedule in a public service environment and opportunities to learn essential records procedures