Vital Link: Health Unit Coordinator, Surgical Services

Mayo Clinic; Austin (MN); On-site; USD 30,000 - 43,000; Full time

Job summary

Mayo Clinic in Minnesota seeks a Health Unit Coordinator to provide organizational, receptionist, and clerical support to patient care units and the healthcare team. You will monitor supplies, answer call lights, and assist with EHR order management, contributing to efficient care delivery.

The role requires a high school diploma or equivalent, knowledge of basic medical terminology, and strong customer service and communication skills.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Preferred proficiency of computer skills.
• Working knowledge with EHR systems, EPIC preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.

Responsibilities

• Provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitors and orders supplies; promptly answers patient call lights and elevates patient needs to nursing staff.
• Assists the care team with managing orders in the electronic health record (EHR).
• Communicates effectively with patients, visitors, and facility staff and supports continuity of care.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Keyboarding

Windows-based applications

Education

High school diploma or equivalent

HUC post-secondary program

HUC Certification

Tools

EPIC

EHR systems

Windows-based computer applications

Job description

Mayo Clinic in Minnesota seeks a Health Unit Coordinator to provide organizational, receptionist, and clerical support to patient care units and the healthcare team. You will monitor supplies, answer call lights, and assist with EHR order management, contributing to efficient care delivery.

The role requires a high school diploma or equivalent, knowledge of basic medical terminology, and strong customer service and communication skills.